Leadership and Communication

Leadership and Communication

By APA Member Services, On July 11, 2017

In one of his published articles, communication expert John A. Kline said, “If you can’t communicate, don’t try to lead.” But what is effective communication? Effective ...

Practice Health Metrics

Practice Health Metrics

By APA Member Services, On July 6, 2017

Practices of any size need to be viable (whether for- or not for-profit) to serve the community. It is essential to track and understand basic metrics ...